Month: February 2018

Dear Library Faculty and Staff:

A community user was charged with battery against our security guard in an incident that occurred late last night in the library. As far as we know, our guard sustained no long-term injuries. The community user has been issued with an order to stay off campus for 7 days and a University Police investigation is underway. The university will be issuing a statement soon. Please provide my contact information to anyone who asks for more information at any of our public desks: sbaird@mail.sdsu.edu, 594-2530.

 

SH

Just as a reminder to everyone:  all the kits should be returned to their designated spots in the Equipment area immediately after they’re checked in.

SH

Hello All,

There have been two identified community users who have been cut off from receiving earbuds. I am sure there are more but these are the only two we are aware of. If you know more please let a supervisor know.

First: Hispanic woman, “pock marked” face, dark hair, fairly short and stout. She usually wears floral/brightly colored blouses or dresses and her strap is constantly falling off her shoulder. She is usually accompanied by a portly white male wearing a ball cap. They both carry backpacks.

Second: African American woman, thin, average height, very short curly natural brown hair. Excessively torn oversized clothing, often grey sweatpants with a grey long sleeve shirt.
-SC
-ES
-MP
-SH

-SM

Hello All,
Heads up for those who did not know, headphones (not earbuds) are now to be checked out to patrons with a REDID, we are no longer holding REDID cards as collateral. Earbuds are still given to only community users but be aware of how many times you are giving the same user earbuds, too many users are abusing the privilege.
-SC
-ES
-MP
-SH

-SM

Please take the SA Survey. If you did not receive it talk to a supervisor and we will send it again. Please Reply with your first name if you have already taken the survey.

Thank you,
Troy

Erin
BM
Josie

Seika

Sarah

At 5:40 on Saturday Feb. 17, 2018 the gate of the tunnel entrance to the 24/7 area was reported to be jammed by the CSO guards. The Security Guard on duty was informed.

-BM

Please complete the SA survey (that was emailed to you) by Friday 2/23. Thank you!

USE THE EDIT FUNCTION TO ADD YOUR INITIALS, INDICATING YOU READ AND UNDERSTAND
MP
SM
SH

This morning at around 10:20 am a girl came to my office and said she had lost her bus pass. I was kind of confused, but she was wearing a backpack and looked college-age, so I wasn’t sure if she was a new library hire and knew Circ had a lost and found. She was telling me how she had to sleep at a Starbucks last night and she had $72 on her bus pass and she’s a freshman who lives off campus. So, I checked the lost and found, but there was no bus pass. I gave her the Lost and Found phone numbers list and said she could call our desk to see if it’s turned in later or any of the other numbers. She said ok and then walked back down the hallway. I followed and she was standing in ILL. I asked if she works in the library and she said no but Public Safety had told her to come here. I said ok they probably said come to the Circ desk, but this is a staff only area. I directed her out the swinging door and she said I could trust her because she’s a singer/model/actress and Michael Jackson’s niece. She was trying to show me her Facebook page on her phone and said 2 professors follow her page and she is performing on campus in 2 weeks. I said ok good luck with your bus pass and backed away. She was repeating her name is Wendy Prescott Jackson and she’s 15 years old and Latoya’s daughter and was holding up a picture of Latoya Jackson. I went back to my office to call Bill and she walked over to Lexi and said I didn’t help her and she was looking for her bus pass. Lexi checked and it wasn’t there so she walked out of the dome. Description: Female, 5’3″, thin build around 100 lbs, black shoulder-length straight hair, pink knitted beanie, brown eyes, African American. Pink backpack, jeans, a gold cross necklace. I checked Alma and there’s no patron by that name. I also closed the door from the Donor Hall to Stack Maintenance. -Claire

The course reserve “Foundations of bilingual education and bilingualism” Call number: LC3715.B35 2011 Barcode: 30650022181107 is missing.
Last checked in at the Circ desk 2/4/18, but not on the shelf. Checked the stacks, not found. -Claire

If a patron asks if we have their item in our lost and found, the answer is ALWAYS “I will check/let me look/one moment, please”. Many items look alike and we don’t want to give patrons false hope.

If the item is a valuable, remember to have the patron sign it out in the log and write down their Red ID # (or drivers license #) where it says ID.

For items not in the cabinet, we have a Lost and Found phone number handout that you can give to the patron.

-Claire