Angry Patron- Richard Thompson: Guests unable to checkout Periodicals

We had an angry patron named Richard Thompson (Community Computer User) who wanted to check out a bound periodical in compact shelving. He read on our hold form that Periodicals can not be checked out by guests or alumni. I went to the desk to confirm our policy and before I could tell him he could read the item within the library he started going off about how we are a corrupt institution, we follow L. Ron Hubbard because we had an exhibit, and how every book in the building should be available to the American public because we are a federal depository. I tried to bring the conversation back down to earth by giving him my card and Sara’s card (He didn’t take Sara’s card) and explain to him that my hands are tied by the library policy, but he could talk to Sara about reviewing our policy. The conversation went back to corruption and illegalities and then he angrily left the building.

Thermostat making noise in LL 3rd floor book stacks

Thermostat making noise in LL 3rd floor book stacks
Beau Chrisman reported a thermostat beeping in the southwest area of the LL 3rd floor book stacks. I checked the 3rd Floor book stacks, and the noise was coming from the DS910 section of the book stacks. I reported the problem to custodial maintenance, and they said they will send someone over as soon as they can.

Elevator #8 Malfunctioning in LA

Beau Chrisman reported elevator #8 (elevator next to 24hr student help desk) not working property around 3pm. When I went to go check elevator #8, the elevator was not responding to the dial floor to go down, only up, and the door kept getting stuck and making a buzzing noise. I called the after-hours custodial maintenance and talked to Tiana. Tiana reported the problem to the physical plant, and said she will send someone over as soon as someone was available. As of now, out of service signs have been posted.

Missing Course Reserve

Title: ” DESIGNING EFFECTIVE MATHEMATICS INSTRUCTION”

Call Number: QA135.5 S54 1997

Instructor: Howerton

 

Was NOT able to find QA135.6 D48 2006. I think there is only one copy of this book. I looked under course reserves on the school library website and under Sierra, and noticed that when Miguel checked the book out to the patron, that is showed that both copies were checked out, but we only checked out one copy which was the 1997 book, and we can’t find the 2006 book.

 

Priscilla Ly 9/5/2014 time: 2:40pm

Missing Book

Title: ” This bridge we call home : radical visions for transformation”

Author: Gloria E. AnzaldĂșa and AnaLouise Keating

Call #: PS509.L47 T48 2002

Location: 4th Floor

 

There is already one on course reserves, but this patron wanted to check out the copy on the 4th floor for 28 days instead of 2 hours but was unable to find it.

 

Post added by: Priscilla Ly 9/3/2014 Time: 10:02pm