Month: November 2014

There was a constant leak reported to us by the 24/7 students. They tried to call the after hours facilities number, but were unaware that you have to press 9 (Turn on tone sender) before pressing 0 to be patched through to the call center. Its been called in and I received a call from John and he said he is working to get someone over here.

Patron Codes 1 and 2 for Sierra Patron records are changing today to be utilized for troubleshooting. Patron code 1 will indicate how a record was updated. Patron Code 2 will indicate how a record was added. All of the records added before today will have an “l” Lagacy for patron code 2.

Currently a patron record is add/updated from multiple sources that include Registrar (Sims-R), Human Resources, Extended Studies (Done Manually), and soon foundation. If there is a problem with a patron record (Expiration date or bad data), we should be able to figure out where we are getting the data and fix the issue from the source.

Pcode 1 was normally used to stop records from being updated automatically by placing a “d” DOP (Don’t Overlay Patron). That function will still work and will indicate that a record was updated manually. If Pcode 1 or 2 has an Extended Studies label, it was a record that was add/updated manually through an uploading process. The data from extended studies is cleaned up by me in an excel file and uploaded using parameters that I set. These records are more likely to have errors because of the original file data is bad or I made a mistake when preparing the data for uploading. Let me know if there are serious errors with these records because I should be able to fix them.

**Update**
The scripts did not work properly this morning, so these changes will take effect next week.

The reference PC Res crashed and Troy called Mike DiMaio who is restarting the server. The good news is Circ, 24/7, and SCC computers are working fine.

-Claire

The Self Checkout Unit that has been off near the swinging door has been checked on by Steve Voelker. He said that he will need to contact 3M. The issue with the station seems to be power related. The unit turns on, but the monitor, sensitizers, and barcode scanner stay on for 30 seconds and then turn off. IDT is working on the issue.

There is a woman who has been coming to the desk every morning about issues with computers: that they freeze so she runs out of time. She also had a complaint about the color printer being out of order. This has been happening for about 2 weeks. When she gets help, there is nothing wrong with the computer.

Public Safety Closing Checklist Comments indicate that the Media Center door 61 was unlocked the following days: 11/10, 11/12, 11/13 as well as Chicano Studies Unlocked 11/13

-PL

A man came down to the circulation desk and told us about a woman in the 24/7 hallway asking for an ambulance. I called an ambulance.

-Aly

The computers that patrons use to look up the call number have a lot of dust build up in the hard drives. I noticed that the storage closet doesn’t have any dust spray. It would be nice to clean the keyboards.

-PL

LA-2203 quiet study will be closed on December 4th, 2014 to complete renovations. Students can be directed to LL108 and 5th floor for quiet study areas.

When you check in a book with orange tape over the call number and a message comes up that says In Transit from circdesk to csb, those are compact shelf books. You can open another Sierra and log in with the username “compact” and password “mcirc” and check the book in there to clear the In Transit status.

-Claire